Do you provide a warranty with your work?
In addition to any manufacturer’s warranty, Black Mesa Roofing and Exteriors provides a workmanship warranty on all of the projects we undertake. These warranties will vary depending on the scope of work, so please call us at 918-367-6797 (Tulsa) or 479-715-1797 (Arkansas) for a free consultation to learn more.
When Should I Contact My Insurance Company?
Generally with storm related damage time is of the essence. It is important to contact the insurance company as soon as possible to ensure that they can view the damage when it is fresh. However, it is a good idea to have a licensed and reputable company check for damage prior to filing an insurance claim. Our reps will give you an honest opinion on whether or not filing a claim is the right solution for you.
Are you insured?
Absolutely, and you should be asking this question of anyone you are considering for your next project. Maintaining good liability insurance is very important when you want to protect your customer’s property. We take pride in the fact that we will treat your property as if it was our own, but we maintain liability and workers comp insurance just in case.
Are you a licensed roofer?
Yes, and we will be happy to provide you with our license information upon request.
Can you handle my insurance claim?
As Tulsa’s Premier Roofing Contractor, we are well versed in all aspects of storm related insurance claims. While there are certain steps that you must take without us, we are happy to guide you through the insurance claim maze. Our goal is to make your restoration and recovery from storm damage as painless as possible. We try to make the insurance process as simple as possible for you, so that you can get your property back to the condition it was in before your damage occurred.
Why is it important to have my contractor at my adjustment?
We will meet with your adjuster and point out all of the damage that your roof has sustained. Adjusters are very busy and can sometimes have a difficult time finding damage. Our assistance will add an extra set of eyes to ensure all damage is documented. Your best interest is our top priority and we will work hard to get your claim satisfied by your insurance company.
Are you a local company?
Yes, our main office is based in Tulsa, OK however we also have a local presence in Bella Vista, Arkansas as well.
Will you be available to answer my questions?
Can you provide references?
We will be happy to provide you with a long list of satisfied customers that you can contact about their experience with us.
What type of roofing do you install?
We install many different types of roofing, however, not every material is a perfect fit for every roof. For an honest assessment of the best material and solution for your roof, call us today at 918-367-6957 Tulsa or 479-715-1797 Arkansas.